Background:

A U.S. based internet advertising firm preparing for customer growth wanted to strengthen its data entry operations to accommodate the expansion. To reach their business objectives they partnered with FVL & TPL.

FVL & TPL's Solution:

The objective of the project was to improve production and expand to additional markets. FVL & TPL assessed the client's in-house data entry operations. Working directly with the client's team, FVL & TPL implemented a new system of methodologies to remove non-value added tasks, streamline existing processes, and thereby improving quality and production.

Client Benefits:

• 200% increase in productivity by doubling the number of transactions and reducing turnaround time from 48 hours to 24 hours
• 50% growth by expanding to new sectors
• 66% cost savings

FVL & TPL successfully executed the client's objectives to strengthen its data entry operations. Able to refocus its strengths, the client has doubled sales revenues since the inception of the partnership.