Our BPO Solutions
Whether you are a private enterprise or a large publicly listed company, FVL & TPL has a solution tailored to suit your need.
At FVL & TPL, we support you by creating and implementing new services to sharpen your competitive edge and we offer flexibility to help you respond better to cyclical troughs and peaks.
Our commitment comes in the form of long-term partnerships built on trust, open communication and transparency, giving you a smooth and seamless transition from day one.
Data Services:
- Data Entry
- Data Processing
- Data abstracting
- Document Coding
- List management
Sales and Marketing:
- Lead generation
- Market research
- Business intelligence
Human Resources:
- Recruitment support
- Candidate sourcing
- Human resources administration
Web Services:
- Content management
- Photo editing
- Order processing
- Search engine marketing (SEM)
- Link building
Accounting:
- Book keeping
- Journal entries
- Billing and invoicing
Our Process
From proposal to implementation to follow-up of your BPO project, we are committed to providing superior ease of integration and friendly and responsive customer service. Our managers will work closely with your team to ensure timely and accurate results are delivered each and every time.
Step 1: Project Proposal
Identify Objectives and Deliverables
Map Procedures and Metrics
Project Review and Education
Step 2: Project Launch
Environmental Set-Up
Resource Allocation
Client-Team Training
Step 3: Project Implementation
Service and Performance Monitoring
Quality Control
Time and Production Reporting
info@transcendpeople.com
+1 (650) 472 2233 (USA)
+84 (28) 3948 4086 (Vietnam)